During the event, in his speech, Mr. Nguyen Thanh Binh, Deputy Permanent Chairman of the Provincial People's Committee, stated that currently, digital signatures are widely implemented, primarily within government agencies, organizations, and businesses. However, individual electronic signatures are still not as prevalent, resulting in personal transactions being conducted traditionally on paper, causing inefficiencies and lacking authenticity. Providing free public digital signatures for citizens and introducing the online Public Service platform on the Hue-S framework holds significant importance. This initiative facilitates faster and more convenient access to public services and administrative procedures for individuals and businesses, ensuring legal validity in online transactions and interactions between citizens and businesses. Consequently, it contributes to the prompt establishment of a digital citizenry within the province.
Following the launch, the province will roll out a comprehensive program to provide digital signatures for the entire population over a 12-month period, divided into two phases. Phase 1, spanning 3 months from the program's activation announcement, will involve businesses supplying committed digital signatures and distributing them to households to facilitate the issuance of digital signatures to citizens. Phase 2, lasting 9 months from the conclusion of Phase 1, will have citizens who haven't received their digital signatures proactively applying through announced channels. The process of on-site household assistance will depend on the businesses' program.
In this campaign in Thua Thien Hue, with the commitment of service-providing businesses, citizens will be granted public digital signatures with a free support policy for the first year, encompassing initiation fees and e-signing for online public services. Other services' fees will be determined by the pricing structure of the service providers offering digital signature services.
After obtaining a digital signature, citizens can use it to register for online public services without carrying physical documents to service providers. Individuals only need to sit at home or anywhere else, fill out the available forms on the Hue-S public service platform, and digitally sign them for acceptance by government agencies.
Also, during this event, the Department of Information and Communication officially launched the online Public Service application on the Hue-S platform. The application will provide citizens with a new, user-friendly, and convenient way to search, submit, pay fees, track records, and monitor personal or organizational public service files.
The application will also support a document signing feature, connect with existing digital signature authentication service providers, and facilitate online payments through the digital wallet on Hue-S. Consequently, this will enhance the quality of public service activities and increase the proportion of fully online procedures in Thua Thien Hue Province's processes.