Mr. Bui Hoang Minh, Director of the Smart City Monitoring and Operating Center of Thua Thien Hue province, received the award. Photo: DUONG SY
The award attracted more than 200 applications to participate in the contest. Through the process of scientific and objective consideration and evaluation, the organizers selected 40 most worthy names to be honored at the Make in Vietnam award ceremony in 2022. “Hue Smart City Services Platform (Hue-S)” is honored to be in the Top 10 Excellent Digital Products for Digital Society.
Launched in 2019, Hue-S is a digital social platform, which is typical in building a friendly, modern government, to serve the people. Through Hue-S, more than 23 smart city services have been implemented to solve the problem of applications for people, and have just set up a unified connection channel between the Government, businesses and people. According to the Ministry of Information and Communications, Hue-S has more than 800.000 app downloads to date.
Reflecting the scene is one of the pioneering and outstanding services on the Hue-S platform. Up to now, more than 80.000 complaints have been received, 230 units have participated in the system, and the satisfaction rate has reached nearly 80%. Thereby, it has formed a numerical process in solving social problems; cutting the administrative stages of applications, letters, and processes of people.
In addition, Hue-S also provides timely support to people in the prevention and control of natural disasters, storms, and floods, the COVID-19, epidemic, ensuring social order and safety and protecting the environment; making an important contribution to the formation of a digital society in the fields of education, health, tourism, improving and enhancing life quality for people.
With the new version, Hue-S has been integrating more smart city services to serve the needs of many user groups with separate interfaces and functions, including citizens, businesses, government and tourists. The basic goal by 2025, is to build Hue-S into a common foundation in digital socio-ecological connectivity in Thua Thien Hue province according to the Resolution on digital transformation of the Provincial Party Committee.